The customer experience online is just as important as if they were coming to the box office in person. The overall process for your clientele should be user friendly and free of stress. In this session we will go over:
Administration:
* Building Entry Point Groups
* Building Web Entry Points
Web Sales:
* Logging into a Customer's Online Account
* Customers Ticket Purchasing Experience
* Customer Benefit Page
* Stored Payment
* Automatic Renewal
* Redeeming Tickets Packs Online
* Customer Service Best Practices