Film Festival Box Office: Training Your Staff and Volunteers

Hosted by Hope Biber, Director, Client Success
ATSU -  FF Box Office - Training.png

Showings

ATSU Learning Lab Thu, Jun 29, 2017 10:00 AM
Class is Limited to 25 People per session
ATSU Learning Lab Tue, Mar 26, 2019 10:00 AM
Class is Limited to 25 People per session
ATSU Learning Lab Thu, Sep 5, 2019 1:30 PM
Class is Limited to 25 People per session
ATSU Learning Lab Tue, Feb 25 1:30 PM
Class is Limited to 25 People per session
ATSU Learning Lab Thu, Mar 12 1:30 PM
Class is Limited to 25 People per session

Description

It’s a couple of weeks before Opening Night of your Film Festival.  Your box office opens soon.  What does your staff and volunteers need to know? How do you insure that your customer’s first experience with your organization is positive? Your Box Office Staff are the first people your customers interact with.

Join us to learn how to keep your box office running smoothly and your customers happy. In this session you will learn:
• How to quickly sell tickets for multiple events in a single transaction
• How to turn a first-time buyer into a repeat customer
• How to change a Ticket Buyer into a Pass Holder or Member
• What’s a Rush Line: How to manage Rush Lines in Agile
• Managing your Will Call: Print on Demand vs. Bulk Printing
• To Refund or Exchange

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